Looking for information about Sipsmith, our gin, our online shop or your Sipping Society membership? You might find the answer on our FAQ page. Otherwise, our team of Customer Service Swans will be more than happy to assist you. Please note we do not monitor emails or receive calls outside of our opening times. Be sure to check our FAQs in the meantime.
Phone us:
Phone Line Operating Hours*:
Monday – Thursday: 9.00am – 5.00pm
Friday: 9.00am – 2:00pm
*Please note, our distillery is open for weeknight tours and gin tastings. Booking essential here. We are unfortunately unable to accept walk-ins at the distillery, as we are very busy making gin!
Can’t find your answer on our FAQ page?
Our Customer Service Swans endeavour to get back to you within 24 hours (excluding weekends and bank holidays), though in periods of high enquiries, response time will be slightly slower. Please check your spam/junk inbox and keep us as a saved contact so we can keep in touch!
Direction & Rules
- Smoking is not permitted within 300 yards of the distillery.
- There is no parking available at the Distillery, so please leave vehicles at home.
- If you have any access requirements please do give us a call and we’ll do everything we can to help.
