We want you to be sipping as soon as possible, so we always do our best to ensure you receive your order promptly

Mainland UK: 2-3 business days from date of shipping

Non mainland UK: 2-4 business days from date of shipping

International: We currently do not offer delivery outside of the UK

Free delivery is automatically applied on all orders of £100 or more. If you have any questions please contact us through [email protected]

 

CUSTOMER SATISFACTION

We do hope that you love sipping on your gin, but if for any reason you are not 100% satisfied with your purchase please contact us on [email protected]

 

RETURNS POLICY:

We will refund the full value of any product(s) purchased, provided the conditions below are met:

1) You are able to return the product(s) in question to us within 30 days of receipt of your order

2) Unless faulty, your items are returned to us in a resalable condition. This means unopened, in the same condition you received them and with any labels and packaging intact

3) Please send any return items to the following address, with a note inside including the name, order number and postcode of the original order:

FAO: Online Returns, Sipsmith Distillery, 83 Cranbrook Road, Chiswick, London, W4 2LJ

PLEASE NOTE: unfortunately we will not be able to refund the cost of postage, either of your original order or the return unless the item is faulty. For faulty items we will resend a replacement at no extra cost refund the cost your original delivery.

 

SIPPING SOCIETY MEMBERS

You should expect your quarterly experimental gins to arrive with you in mid March, June, September and December. For any queries about your ginny parcels or membership, please email [email protected]